Need help with FlexCheckout? We’re here for you.
📧 Contact Us
Email: info@wcflexcheckout.com
Response time: Within 24-48 business hours (Monday-Friday)
📋 Before Contacting Support
To help us resolve your issue quickly, please include:
- Your order number or email used for purchase
- WordPress version
- WooCommerce version
- FlexCheckout version
- A description of the issue
- Steps to reproduce the problem
- Any error messages (screenshots help!)
❓ Common Questions
How do I install FlexCheckout?
- Download the plugin zip from your purchase confirmation email
- Go to WordPress Admin → Plugins → Add New → Upload Plugin
- Select the zip file and click Install Now
- Activate the plugin
- Find FlexCheckout in your WordPress admin menu
Where do I find my license key?
Your license key is in your purchase confirmation email. You can also log in to your account at wcflexcheckout.com to view your purchases and download links.
How do I update FlexCheckout?
With an active license, you’ll receive update notifications in WordPress. Simply click “Update Now” when available. You can also download the latest version from your account and upload it manually.
Can I transfer my license to another site?
Yes. Deactivate the license on your old site, then activate it on your new site. Single Site licenses work on one site at a time.
✅ What’s Covered
- ✓ Installation and activation help
- ✓ Bug reports and fixes
- ✓ Usage questions and guidance
- ✓ Compatibility issues with WooCommerce
❌ What’s Not Covered
- ✗ Custom development or modifications
- ✗ Third-party plugin conflicts (we’ll advise but can’t fix other plugins)
- ✗ Support for expired licenses
- ✗ Website development or design
📚 Documentation
Full documentation coming soon at wcflexcheckout.com/docs
💰 Refunds
Not satisfied? We offer a 14-day money-back guarantee. Email us with your order number to request a refund.